Unfortunately, we cannot contact Spotify, Apple or Google for specific questions about our customers' podcasts, as they do not allow this due to privacy regulations. So you'll have to contact them yourself. In this article we'll explain how and where you can get in touch with their help centers. Bear in mind that all communication with these help centers is in English ;D. 

Spotify has a Help Center especially for podcasters. This help center has an extended FAQ database with articles where you can find answers to your questions.

With this e-mail adress podcaster-support@spotify.com you can also personally contact Spotify Support if you can't find the answer to your question. Mention Springcast as your host so Spotify has all the necessary information. 

If you want to contact Apple Podcasts, go to Apple Podcast for Creators. Here you can find information about your account, your Apple Podcast Analytics, the visibility of your podcast and your RSS feed. 

You can contact Apple by logging into the Apple Connect using your Apple ID and selecting contact us in the footer. This will take you to this contact form.

Google has a Podcast Portal Help where you can submit your issue in a search bar. The portal will then give you possible answers to your question or problem. In addition, you can inquire via the e-mail address google-podcasts-support@google.com or you can fill in this form (if you are logged in to Google).  

If you still have questions or problems after contacting Apple, Spotify or Google, please let us know. We are always happy to help!

Visit our support page here.

Happy podcasting!