My podcast is not approved by Spotify, Apple and/or Google
You have created your podcast show with Springcast and uploaded your first episode. You're well on your way ;)
It's good to know that Spotify, Google and Apple podcasts have their own guidelines when it comes to approving a podcast. Sometimes your RSS feed doesn't quite meet those guidelines...
Rejected or error message, now what?
Did you register your podcast with Spotify, Apple Podcasts and/or Google and you're now being informed that your podcast is not approved? Or you've received an error message?
Here are some solutions for approving your RSS feed:
1. Check the podcast artwork. Is it square? Does it have a 3000×3000 pixel size? Is it a .png or .jpg file? You can check this by selecting the file and choosing "show info".
2. Make sure your sound file is an mp3 file with a bitrate of 192 or more. You can check this by exploring your sound file by selecting the file and choosing "show info".
3. Have you filled in the required fields (fields with the asterisk symbol)? Submitted a public e-mail address?
4. Have you published at least one episode? You can check this by going to the Episodes menu in your Springcast dashboard.
Bear in mind that it takes directories such as Spotify, Google and Apple Podcasts up to 5 week days to approve your RSS feed. So there might be nothing wrong with your RSS feed. In some cases, it just takes the directories longer to approve your feed.
Contact support Spotify, Apple Podcasts, Google Podcasts
Unfortunately, we cannot contact Spotify, Apple or Google for specific questions about our customers' podcasts, as they do not allow this due to privacy regulations. So you'll have to contact them yourself. In this article we'll explain how and where ...
Spotify, Apple and Google haven't updated changes/adjustments to my podcast. Why?
Sometimes you're so eager to get your new episode live, so you accidentally upload the wrong audio file or artwork. You fix the issue, but somehow Spotify, Google or Apple haven't uploaded the right file yet. "I uploaded a new episode yesterday, but ...
Set podcast episode/season order
Sometimes you are so busy adding podcast episodes that you have ten episodes ready to publish without realizing it... But what if you want a completely different order than you have now? And how can you fix this? In this article we'll explain what ...
My podcast image/artwork is not approved
All podcast platforms have their own conditions when it comes to artwork. These change on a a regular basis. To make sure you meet the standard requirements, here's an ideal file format for podcast artwork: Extension: .png or .jpg Size: 3000 x ...
Selecting your host in Spotify
Are you hosting your podcast with Springcast, but also have Spotify registered as your host? Make sure you select Springcast as your host in your Spotify account. In this article, we'll explain how to do that. Linking your host 1. Login to Spotify ...